RETURN POLICY

**ALL FABRICATED PARTS ARE SOLD AS FINAL SALES. THERE ARE NO RETURNS

ALLOWED. ONLY EXCHANGES ARE ALLOWED**

Evil Off-Road products may only be returned with a valid Return Merchandise Authorization number. If upon arrival the box(s) used for shipping show signs of damage refuse the shipment. If upon opening the package the products display signs of scrapes or scratches please send us pictures to: info@eviloffroad.com or call us at 562-330-1325. Once received we will determine the next course of action. Please include receipt, freight company, and the best way to contact you.

 

All damage claims must be made within 24 hours of the product(s) being received to be considered. Damage claims can be initiated by email or by phone. All returns must be arranged within 48 hours of receiving products. Returns can be arranged by email or phone.

 

When returning a product, the product(s) must be packaged in the same manner as received. Customers may choose to bring product(s) to our warehouse and must call 24 hours prior to arrange a drop off time. Customer will be responsible for return shipping.

 

All sales are final on fabricated parts and suspension products. There are no returns allowed for special ordered parts. Special ordered parts are non-stocking parts and parts from vendors other than Evil Offroad, and Dirt Kartel. There are no returns allowed on fabricated parts. Examples of fabricated parts include bumpers, light bars, bed cages, skid plates, roll cages, and suspension products built by Evil Offroad. All fabricated parts sales are final. All returned products are subject to a 30% restocking fee. Shipping fees are not refundable. All returned products must be returned in the original packaging. There are no returns on products that have been used, modified, drilled, painted, or installed. All returned products are for store credit only. Defective items may be exchanged for the same item only. Purchaser is advised to insure the returned products for full value. Evil Offroad LLC nor the shipping company will be responsible for loss or damaged shipments being returned. No returns will be accepted after 30 days unless arrangements have been made prior to the 30 days.

Will Calls - If a product is not picked up within 60 days of it being completed the product will be placed back into inventory and a customer credit will be placed on your account. This will be a non-refundable credit and the parts are subject to be sold and will incur another lead time to be re-made.

 
Evil Offroad, 800 Margaret Street Ste 2, Pahrump, NV, 89048, United States562-330-1325info@eviloffroad.com

© 2024 EVIL OFFROAD LLC

EVIL OFFROAD LLC, is not affiliated with or endorsed by Chevrolet, General Motors, Ford Motor Company, Dodge, Ram, Nissan, Toyota, or any other vehicle manufacturer mentioned or whose logos are displayed in these web pages or our store. Ford®, and Raptor® are trademarks of Ford Motor Company. iPad® are trademarks of Apple Inc.. While we try to keep everything current, pricing is subject to change. All prices are in US Dollars. Some of these components and or parts are intended for off-road use only and may void Federal or state emissions standards, DOT regulations, local and state traffic regulations, or your private auto insurance policy. The End User assumes all risk with products performance and installation. EVIL OFFROAD LLC, is not responsible for any bodily or mechanical harm, etc. as a result of use or misuse of any products or product installation. Our Return Policy can be found above along with Terms and Conditions. Remember that using your truck or trucks offroad can result in serious injury. Make sure you have all of the proper safety equipment and that it has been installed properly and that none of your safety equipment has expired.

Note: It's very important to re-torque all nuts, bolts, lug nuts, etc. after each offroad trip and to check them every 1000 miles. All suspension installs require the vehicle to be brought back within 500-600 miles after installation for a nut and bolt check along with bolt re-torquing otherwise the labor warranty will be void.

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